Contact PaddingtonCellars

We are based in the heart of South Africa’s wine country. Reach out for cellar consultations, educational programs, or tourism development inquiries.

A

Address

21755 Werner Corner Suite 916

P

Phone

0137021256

Office Hours

Monday – Friday 9:00 AM – 5:00 PM
Saturday 10:00 AM – 2:00 PM
Sunday Closed

Channels

Cellar Consultation Wine Education Tourism Development General Inquiry

Support & Response Times

We aim to answer every inquiry within one business day. Below you will find our contact channels and the expected response window for each.

Email Support

General inquiries, cellar consultations, and booking questions.

info@paddingtoncellars.com

Response within 24 hours on business days.

Phone Support

Urgent cellar issues or same-day booking changes.

0137021256

Available Monday–Friday, 9:00–17:00 SAST.

Service Level Agreement

Standard SLA for consulting and support tickets.

  • Critical: 4 hours
  • High: 8 hours
  • Normal: 24 hours

For common questions about cellar management, wine storage, and our tours, please check our FAQ page first.

Visit FAQ

Request a Demo

See how our cellar management platform works with your estate’s inventory, tasting room bookings, and client records. We’ll walk through your setup in a 20-minute call.

No commitment. No sales pitch. Just a live look at the tools your team would use.

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